Retail

The National Retail Federation reports that the average turnover rate in the retail industry is above 60%. Moreover, a global study of retail theft cited by the New York Times concluded that each dishonest retail employee averaged $1,890 in theft to the company. Consequently, the success of any retail establishment is based on more than just healthy consumer sales. While superior customer relations skills are key to long lasting customers, hiring trustworthy employees who are the right fit with a strong work ethic is essential for any retail establishment to succeed.